Cómo investigamos a las empresas
Cada perfil se construye con datos individuales, cada uno ligado a una fuente y revisado por una persona identificada. Las quejas y las acciones regulatorias siempre se muestran con su resultado, sus fechas y su escala. Una persona redacta la evaluación y otra la aprueba. No producimos puntajes, calificaciones ni clasificaciones, y las relaciones comerciales nunca cambian lo que dice un perfil.
Los criterios y las preguntas de la metodología se muestran en su redacción original en inglés.
Evidence-first company research — proposed methodology (versión rg-evidence-v1-draft)
Draft for editorial approval. Evaluate documented facts, not paid placement. For each claim record the source, observation date, verifier and limitations; treat a company statement as a statement until independently checked. Distinguish an allegation, filed action and final outcome, include the relevant period and avoid unsupported complaint-rate comparisons. Give companies an opportunity to respond to material adverse findings. Mark unavailable information as unknown. Assess the same criteria for every company, disclose commercial relationships separately and retain version and correction history. No numerical ranking or recommendation is implied. Recheck material evidence before publication and after a significant change.
Identity and ownership
Is the operating identity attributable to a legal entity, and what ownership information is documented?
Evidencia considerada: Official registration or equivalent primary records with date and jurisdiction; state what remains unknown.
Service scope and accountable professionals
What work is offered and who is responsible for professional representation?
Evidencia considerada: Dated engagement or service descriptions; credential checks with the issuing authority; do not infer authority from a job title.
Fees and engagement transparency
Are fee basis, exclusions, cancellation and refund terms documented?
Evidencia considerada: Dated written terms or attributable quotes, with limitations; no invented average prices.
Complaint and regulatory context
What reliable records exist, with what procedural status and limitations?
Evidencia considerada: Original agency or court records, dates, outcomes and company response; no unsupported complaint-rate denominator.
Client service and evidence quality
What can be established about handoffs, communication and handling of taxpayer information?
Evidencia considerada: Documented process and independently attributable observations; distinguish tested behavior, company statements and unknowns.
¿Quiere hablar con alguien antes de elegir una empresa?
Cuéntenos su situación con el IRS. No hay obligación de contratar a nadie, y no cobramos por consultar. El formulario está en inglés.
Hablar con alguien sobre mi deuda